This year’s IBC will likely have more content producers and distributors seeking solutions in AI, VR/AR, OTT, and cloud management. So, in order to help kick off this year’s show right, we have curated some of the leading players in media innovation today, and they are all at IBC 2017 at our Video Content Innovation Summit. 

Skip Pizzi (left) moderates the ‘Overview of Emerging Technologies’ session, the first session of the conference, 04.22.17

NAB 2017 was one of the more eventful showdowns in Las Vegas in recent years for the pro video industry, even though no monster product launches or titillating vapor announcements were made. It’s hard to imagine today, but the show that is now a battle for supremacy in the cloud, and in the workflow, was once the place of massive hardware launches. Gone are the days of lines to see the RED camera; the latest Avid or Media 100 editing suite, or Panasonic 3D system. Now, your next technology partner is likely to be the start-up that just cut a deal with Facebook. And, yes, start-ups at NAB are now a thing, not just window-dressing. As the media industry, globally, spawns more innovation in the start-up domain, NAB has expanded its Sprockit start-up program, creating a destination in the North Hall of the Las Vegas Convention Center.

Harry Glazer (center) addresses the Sprockit 2017 program companies at a pre-show reception, 04.23.17

Ville Hulkko and Karita Kasurinen, of Valossa, setting up in the Sprockit demo area in the North Hall, 04.23.17

Facebook took over the South Hall Upper Level corner demo area with a partner pavilion, a cheeky way to cut into the action through FB Live, and other recent F8 unveilings such as Spaces and Camera. Zuck did not make it to NAB, but it begs the question as to whether he’ll keynote next year, now that Snapchat has gone public. The fact that Facebook was a Nexus toss from the Google booth was more irony; this was Google’s most impressive showing at NAB, and they scared the bejesus out of anyone and everyone who was paying attention.

Facebook’s partner pavilion outside the South Hall Upper Level. NAB 2017 marked Facebook’s first year as an exhibitor

Google Jump camera demo (left) and a wider shot of the Google booth in the South Hall Upper Level

Alexis Kenda (left) demos Reminiz for Jason Deadrich, Vision Media, 04.26.17

While 8K, HEVC, HDR, and questions regarding the next phases of OTT growth saturated conversations, more and more of the show scratched the edges of “what next?” with regard to 5G, VR and AR as broadcast tools, and AI as a catch-all for whatever ails your product suite. There was certainly less buzz about VR at NAB 2017 than the previous year, but more discussion about cameras, workflow, and services on the show floor. I didn’t even make it to the VR pavilion – as if it really mattered. When every major post house and DP worth his/her light gauge is well past their initial VR project, it’s time to get real and send the fairy dust sprinklers back to their bungalows in West Hollywood (or Covina). The same could have been said about drones; this year, the Central Hall hosted a more sober offering of drone purveyors, with less fanfare on hero demos. We ran into Gremsy, a Vietnamese drone company, on Sunday morning, with some cool products, and saw little else that had not been seen before.

Gremsy, a Vietnamese drown manufacturer, joined the throng in the Central Hall, 04.23.17

The exhibitors who annually pack in scores of loyal customers – Blackmagic Design, Adobe, Vizrt – were not to be outdone by the likes of Ooyala, who took over part of the outdoor demo area with a pavilion. More traffic was seen this year in the OTT services area in the South Hall Upper Level, where Vimond had an impressive display.

The Adobe booth, packed as always.    Vimond maintained steady traffic in the South Hall Upper Level

The telecom world was mostly in the background at NAB 2017, although Verizon had three (because two is not enough) booths at the show, with the Verizon Labs booth featuring streaming VR, via Ozo camera, with the Nokia booth, and more dazzling demos from Verizon envrmnt, which showcased its World Builder demo to great effect.

Nokia Technologies streamed live footage from an Ozo camera on a private fiber line to the Verizon Labs booth

Dave Strumwasser (left), from Verizon envrmnt describes, and presents, the Verizon World Builder demo for IBM’s Marisela Riveros

While broadcasters seem to be consolidating to the point of abstraction, Sinclair – which just threw down $3.9 billion to acquire Tribune Media – was making waves with its ATSC 3.0 demos, hoping to assure the industry that technology progress will be made (in addition to massive spectrum acquisition).

IBM Watson’s cognitive services were on display at NAB 2017

While NAB has not been much of a party scene since the go-go ‘90s, Verizon Digital Media Services threw a huge party at Top Golf, and the Sports Video Group took over the Omnia nightclub for its annual “Pre-Game” bash.

The view from the Omnia nightclub at Caesar’s Palace, site of the Sports Video Group’s annual “pre-game” bash, 04.23.17

Top Golf, site of Verizon Digital Media Services’ massive party, 04.24.17

But the real story, for me, was the transformation of the business to the cloud, whether AWS, Azure, Google, or Dell EMC, or others. The applications and innovations delivered by these bedrock services are multiplying, and driving further investment, and starting to fulfill dark fiber long laid in anticipation of something big. Something big has already arrived, though, and it’s going to require more space – up there in the cloud.

There was an aspect of expectation to Mobile World Congress (MWC) 2017 in Barcelona that went far beyond the usual trade show hype. With the mobile world encompassing everything in our technology universe, MWC 2017 very quietly – and firmly – showed that the mobile ecosystem can, and will, show the way forward. All of that hype about VR and super mixed reality last year? We have greater clarity this year – from Samsung Gear to network operators such as Verizon and Orange. Augmented reality seemed too much too soon last year? We now have more AR implementations, and more interest and demand in AR now than ever before. 5G yet another acronymic bamboozle? It will take a while, for sure, but it’s coming – this year.

MWC 2017 was a watershed, in its own quiet way. And it’s not just the big boys who are spurring innovation. Qualcomm and Intel duked it out near each other, as always, but while the companies shared as much of the stage in the IoT, smart auto, AI shuffle, it was more evident than ever that the European start-up ecosystem was making major strides in the mobile SDK world. From gesture recognition (the Swedes showed off Manomotion and Crunchfish) to intelligent location (Finland’s Quuppa), we are seeing more efficient delivery of complex experiences, driven from European university spin-outs and venture-backed start-ups.

The week was endless, as usual, and started with GSMA’s event at the Pullman Barcelona Skipper Hotel, and an excellent panel moderated by Bonfire Lab’s John Gilles, on VR/AR, paneled by Verizon Ventures’ Ed Ruth; Oculus’ Andy Mathis, and Ericsson’s Per Borgklint.

John Gilles, Bonfire Labs; Ed Ruth, Verizon Ventures; Andy Mathis, Oculus, and Per Borgklint at GSMA Summit’s VR/AR panel

Mobile Sunday, at the Estrella Damm event center, saw a critical mass of people – investors, start-ups, and analysts – with a mass of new faces. Kudos to Robin Wauters and Rudy De Waele on growing this event into a seminal MWC gathering.

Rudy De Waele and Robin Wauters great the Mobile Sunday crowd at the Estrella Damm event center

With the entire world worried about cybersecurity’s ability to take on new threats, the mobile world had more answers at MWC 2017, including solutions from Estonia. More network-based innovations for smart cities and IoT were on display from everywhere – from SK Telecom to Huawei.

The device manufacturers did not boffo announcements, but incremental progress – from Sony’s Xperia accessories to LG and Samsung’s forthcoming tablets – and the nostalgic hype for the Nokia 3310 and the new BlackBerry device showed the diversity of the market.

Sony’s super slow motion feature showed that the smartphone has now overcome the likes of GoPro

Sony Xperia Ear, an earpiece which uses gesture recognition

Oddly enough, two of the biggest statements at the event emanated from New Jersey: Verizon and Nokia Bell Labs. Verizon’s stand was a show of innovation, from its telematics group to smart city and IoT solutions to the new holding company, Exponent, which will deliver service architecture for other carriers. The company’s envrmnt studio, and end-to-end VR/AR offering, will be part of Exponent.

Me at the Verizon stand. The company made a major statement through its envrmnt VR/AR studio

But, overall, the most stunning statement made at the show was from Nokia. Its stand was a testimony to new ideas and even a new attitude. Bell Labs shined with its race track demo, which had radio-controlled cars (cheekily named after Bell Labs luminaries, including Claude Shannon) powered over 4G and 5G networks, showing the efficacy of network controls. Nokia, which acquired Bell Labs and the old Alcatel-Lucent entity last year, has already rebranded and repowered Bell Labs, and it was evident at MWC 2017.

We can only hope that the coming year will deliver more experiences powered by network innovation, which was quietly the star at MWC 2017.

Estonians hard at work, first thing in the morning, on Day #3 of MWC 2017

LG was a quiet presence at MWC 2017

Samsung bristled with energy; its Galaxy Note 7 disaster well in the rearview mirror

IBM’s Watson story has increased since last year, and drew flocks of people to its psychedelic-meets-Deco booth, complete with the “cognitive dress,” which is designed based on user’s moods and whims.

IBM’s “cognitive dress”

Intel’s mega-pixel wall

ST Microelectronics’ “smart football” – the Wilson X Smart Football – brings IoT to the sports world

Kim Mathews mans the Nokia Bell Labs race track; scenes of the track and one of the radio-controlled cars, featuring the names of Bell Labs Nobel laureates John Bardeen and Arno Penzias

The first VR/AR Association New York Chapter event of 2017, ‘Virtual Reality for Producers: How to Create and Deliver for the New Content Frontier,’ took place last Wednesday night, February 15th, at the NYU Data Futures Lab, and it delivered not only a full standing-room-only crowd of 95 people, but some of New York’s finest producers working the VR scene.

You can watch the video of the event at:

https://drive.google.com/open?id=0B58D21m9dOMOdFJJSGE1UWMzVzA

Kris Kolo, New York chapter head of the VR/AR Association, introduces the goals and benefits of the organization

As more New York producers learn the craft of producing in VR, the industry will grow concomitantly. Wednesday’s session was an ideal session for learnings from the likes of Paul Cheung, direct of interactive at Associated Press (AP); Alissa Crevier, global head of partnerships, at Littlstar, and Christian Egeler, director of VR/AR product development with Verizon envrmnt.

Chris Pfaff introduces the speakers and sets up the event

Paul Cheung guided the audience through his learnings with the almost dozen VR cameras that he and his team have tested. He discussed some of the work that AP has done with branded content partners, and how to adapt the standards of the AP (an organization that literally developed the journalistic standards known as “AP Style” over the past 180-plus years) to VR production. In other words, while shooting a scene, do you keep the DP and/or the producer in the shot, or matte that out? For AP, that choice is obvious: leave the production team in the frame. Cheung described some of the learnings in VR as they apply to the overall production work that his interactive has to deal with, enabling a smoother workflow scenario.

Paul Cheung discusses the range of VR cameras that AP has tested and and used

For Alissa Crevier, Littlstar’s work has grown to the point where the company is as much a platform for content as it is a stand-alone producer of VR content. This has created a new kind of channel for VR partners, and the Littlstar roster of clients includes the who’s who of major content distributors, including Disney/ABC, Discovery, Nat Geo, Showtime, and the Wall Street Journal, among others. Crevier’s experience with Spotify, and the music industry in general, have helped her navigate clearances and understand the vagaries of the live music scene, and live streaming, to understand the value of WebVR versus individual VR platforms, such as Oculus, Gear, or Vive, among others.

Alissa Crevier presents Littlstar’s productions and its content platform model

Christian Egeler took the audience through the Verizon envrmnt learnings, and how they have applied to the studio’s growth in areas that include their Social VR platform. The envrmnt cross-platform SDK has gained traction in the industry, including with the March, 2017 issue of Cosmopolitan magazine, which includes an AR app, a native app, and integrated envrmnt SDK so that trigger images are easier to recognize. Egeler also showed an Alpine Village demo with dynamic updates (first showed at the Amazon Web Services Invent and Nvidia conferences). He hinted at the possibility that envrmnt might release a “build your own” 3D engine later this year. A VR experience produced for Super Bowl LI was also demonstrated.

Christian Egeler shares learnings from Verizon envrmnt’s studio work, and showcases new work, including its Social VR platform

The audience, mostly comprised of producers, was intrigued by the experiences that the three presenters had. The lively panel discussion dove into issues surrounding the growth of an industry that still has yet to standardize areas of production and post-production, as well as the growth of WebVR, in the wake of a still-early headset market.

Paul Cheung during the panel discussion

Mina Salib (right, speaking), program manager at the NYU Futures Labs, introduces the audience to new opportunities at the Labs

Paul Cheung (rear of photo, against window), and Alissa Crevier (right front), address audience questions after the ‘VR for Producers’ event

When Karl Capek, the famed Czech playwright, wrote the play ‘R.U.R’ (Rossum’s Universal Robots) in 1920, introducing the word “robot” to the English language, the idea of a synthetic human was dystopian. And, frankly, most fictional depictions of robots since then have not been kind; C3PO and R2D2 being notable exceptions. But, robots are more likely to be mechanical or software-controlled agents today – helpers that are reliable and functional, not diabolical. Even with the threat of technological displacement or unemployment, humans still marvel at how our lives are enhanced and even saved by technology. We have lived with robots, digital assistants, and avatars for years, and the more we outsource our brains and our memories to the likes of Apple, Google, Facebook, and Amazon, we gain greater facility to personalize and even interact with our technology. This has been part of a growing shift that places greater technological emphasis on interfaces that rely on machine learning, AI (artificial, or augmented, intelligence), natural language processing, and other advances that pass the Turing test.

CES 2017 put robots at center stage in ways that we can now accept, and Chris Pfaff Tech Media was there to take it all in over an intense 6-day period. These virtual, and even mechanical, assistants are baked into experiences that can develop habits for humanity. While many pundits were touting this year’s show as “the Alexa show,” intelligent systems were predominant in ways well beyond ASR (atomatic speech recognition). Intel’s RealSense was on display again this year, with a drone camera demo that was part of the latest “hero demo” in which a single human had powered a 500-drone flight. The drone-camera demo was part of Intel’s attempt to show how RealSense can automate the process of shooting/plotting information via drone. Intel also showed off its Curie processors, and the new Quark SoC (system-on-a-chip) with high-flying dunkateers from Dunk Elite, a London-based team of acrobatic dunk artists, which captured a myriad of body measurements and sports data. Intel also showed off its latest acquisition, Voke VR, which conducted a live VR streaming demo over an AT&T 5G demo network, with Ericsson. For some, this was a bit of a thin demo: Intel and Ericsson’s booths were seprated by a mere 10 meters.

Dunk Elite shows off the Curie processor technology at the Intel booth

AMD provided some competition in the chip space, showing off its new Ryzen processor, which rivals the Intel Core i5 7600K. This is impressive, particularly in the gaming space, which should heat up this year. Some estimates show the eSports market rising to a cool $9 billion.

AMD shows off its Ryzen processor – a rival to Intel’s Core i5 7600K – at CES Unveiled, at CES 2017

Qualcomm, as always, had a huge presence at the show. They featured three booths, with the largest in the central hall touting IoT concepts, and VR/AR. Qualcomm’s new Snapdragon 835 processor was featured. This new chip is all about VR; Qualcomm is touting greater depth and lower power (it boasts that the 835 is part of the first commercial 10 nanometer chip fab process). Qualcomm also had a booth in the North Hall touting its car platform; the company’s 2016 acquisition of NXP has vaulted it into the front ranks of connected car chip companies.

But, of all the chip giants, the biggest spotlight shone on Nvidia. Jen-Hsun Huang, founder/CEO of Nvidia, gave the opening keynote of CES, and it rocked the show. Nvidia showed off its Nvidia AI Car Platform, with announcements that Nvidia and Audi will build an AI car. Nvidia also introduced the Nvidia AI Car Supercomputer, named Xavier. Nvidia also announced AI car-related deals with ZF, Tom Tom, Here, and Bosch. Nvidia’s booth was tucked into a corner area of the North Hall of the Las Vegas Convention Center, next to Volkswagen (which, in a face-saving move, took Delphi’s old space on the show floor). This was a huge statement: that the company that made its name with the GPU is now bidding to be the next big innovator in intelligent cars. Jen-Hsun Huang’s keynote speech is worth watching. One line alone almost made me tear up: “Let’s make sure our kids never have to drive again.”

Nvidia’s booth featured the Nvidia AI Car Platform

Other intelligent systems and products came from the likes of DISH Networks, which probably won most heroic demo on the show floor: a voice-activated Hopper that controls your EPG and records shows for you. The fact that the demo was done in a suite that was not sound-proofed, and took in lots of ambient show floor noise, made the Alexa integration all the more impressive. Samsung showed off its SmartThings hub, with voice-activated technology from its Viv acquisition.

The big boys, Samsung and LG, went at it again this year in stunning one-upmanship. For the record, Samsung won the product battle. Its QLED displays were introduced at a pretty spectacular event at the Keep Memory Alive Center in downtown Las Vegas. The Frank Gehry-designed building, part-temple/part ocean-going vessel design, provided the ideal backdrop for Samsung’s roll-out of its latest OLED displays, which have a wider viewing angle, greater contrast/brightness (1500-2000 nits), and a wide color gamut (WCG) that actually encompasses the full range of the human eye. It has a flush mounting system with a single fiber connection to an external input box (smart idea). It was an amazing event, and it was a total display geek-out for someone like me. My old Sharp LCD client, Joe Stinziano, was there doing God’s work, as were dozens of other Samsung technical and sales/marketing execs. Samsung’s branding of QLED (a play on its quantum dot crystal structure) extended the “Q” prefix to other products. This was a huge play for Samsung, which is rebounding from its spectacular Galaxy Note 7 disaster. The QLED products go on sale next month.

Samsung QLED intro at the Keep Memory Alive Center in downtown Las Vegas, 01.03.17

Samsung is ready for its OLED close-up, in this technical demo at the QLED intro event

LG, meanwhile, won the battle of the display content. This is not news to anyone who has been to these booths the past few years, but LG upped the ante this year, with a full, immersive content “room” that made one feel as if they were in an aquarium or a planetarium. LG Display gave us a private demo of its latest products, which included the world’s thinnest (1 millimeter) display, and introduced its Crystal OLED Sound technology (clever integration of speakers in the actual display), which has already been used by Sony in its latest TV.

LG Display’s Hanbits Oh demonstrates the LG Crystal OLED Sound technology

Hanbits Oh shows off the LG Display kiosk

LG wins the OLED display content war, against Samsung, again at CES 2017

Other impressive products and/or displays included EyeLock’s retina detection system (tucked away in a prominent corner of the palatial Voxx booth), and Bosch’s APAS system, the first assistance system certified for use with human operators. Bosch used APAS robots to serve coffee, among other tasks, in its massive booth, just in front of the Samsung booth.

Bosch shows off its APAS platform        EyeLock’s retinal detection system

The North Hall of the Las Vegas Convention Center, though, was the real show this year. For the second time, a car was introduced at CES. This year, it was Faraday Future’s FF91. This impressive vehicle, the progeny of much-questioned Faraday Future, owned by Chinese conglomerate Le Eco, showed off a 1000 horsepower all-electric powertrain which can travel more than 370 miles per electric charge. The built-in LiDAR and more than 30 cameras, radars, and ultrasonic sensors are augmented by a smart app that parks the car for you and can bring it to you from parking, as well as facial recognition for unlocking the car. All of this can be had for a mere $5,0000 reservation fee. Le Eco has some new funding, apparently, so we may yet see these beauties on the road this year. Stay tuned.

Meanwhile, the real car companies showed off quite a lot. Mercedes-Benz showed off its mouthful of a corporate mantra, CASE (Connected, Autonomous, Shared, Electric), with the Mercedes Electric Intelligence platform, which was represented by a concept car, EQ, which uses solar energy stored at home, and wireless charging. The hippest car at the show, though, was the Mercedes Vision Van, a new delivery/sprinter van that has two drones on top, and is driverless. Mercedes also announced that it would launch its driverless freight truck, the Daimler Freightliner, by 2025.

The Mercedes Vision Van, an example of what the company calls the “cognitive car”

Honda was back at CES for the first time in years, showing off its ‘Cooperative Mobility Ecosystem.’ This included a motorcycle that has riding assist, self-balancing features, and autonomous operation (i.e., it can be called by the river). Honda showed off the way-cool NueV concept car – an electric vehicle for ride sharing that has an “emotion engine” and charges itself at the lowest rate times. The Honda Uni-Cub (best known for their use in the latest OKGO music video), a seated Segway-type transport vehicle, was a bit hit. it moves via body control/leaning.

Honda’s NuEV electric concept car

Honda’s Uni-Cub personal transport robots

Fiat Chrysler was one of many companies that showcased its work with Google’s Waymo spin-out, a driverless car ride sharing service, which will heavily feature the Chrysler Pacifica cars.

Toyota, again, showed off the coolest concept car at the show, which featured an excellent emotion detection platform.

Toyota’s ‘Tron’-like concept car

While 5G was a big technology looming over the show, not much was shown. AT&T, which holds its annual developers forum just prior to the start of CES, claimed that 2017 would be the year of video on its network. It has already planned major 5G trials this year, with video a major feature, and preliminary speeds of 1 Gb/s in initial trials.

International delegations were quite prominent this year, but mostly for the massive Chinese presence, with ZTE, Huawei, DJI, TCL, Hi-Sense and Honor as major sponsors and exhibitors. The French delegation outdid itself, again, and Eureka Park was practically a French tech zone.

The Normandy delegation – with marinier shirts – at the La French Tech pitch event, at the Paris Hotel’s French village, 01.06.17

The Swedish delegation was stronger than ever, and several Swedish start-ups, notably Manomotion, made their presence felt.

Tobias Berneth, of Stockholm-based Things to Be, with the Honor phone that he helped design, at the Sweden@CES breakfast at CES 2017

I caught up with members of the “Estonian Mafia” at the show, including the only Estonian company exhibiting at the show, Starship Technologies, which has some pretty cool delivery robots (I got a demo when I was in Tallinn last September). Starship just announced, post-CES, a major funding round of $17.2million, with Daimler AG as the lead investor.

Estonian Mafia at CES (l to r): Andrus Viirg, Enterprise Estonia; two members of the Starship Technologies team; Andres Mellik, Cognuse, and Rain Rannu, Fortumo

Eureka Park was bigger than ever this year – 600 exhibitors, up from 500 at CES 2016. Kino-mo had another way-cool display, with Pokemon Go figures, and there were more funded companies, it seemed, than in previous years.

Kino-Mo’s display was mobbed at Eureka Park

The robots could have helped the ride-sharing queues that created Lyft and Uber traffic jams outside the convention center. This was unfortunate, but will require more than robots to solve the crisis: political leadership (Las Vegas not known for its progressive thinking where non-gamblers are concerned).

Until next year, go out and buy an Amazon Echo, or the many equivalents, and find new ways to integrate AI into your life. In other words, help a robot brutha out.

Me at CES 2017, outside the Sands/Venetian halls

The revivified Ad:Tech New York 2016 show featured a rollicking panel that the Producers Guild of America (PGA) produced on Thursday, November 3rd, Day 2 of the show, in which leading New York agency producers (all but one PGA members) discussed the trends that are shifting behaviors among brands and consumers alike.

Produced and moderated by Chris Pfaff, one of the founders of the PGA New Media Council, and head of consultancy Chris Pfaff Tech Media LLC, the panel, ‘Ad-Tech and Content Collide: Producing in the Programmatic Era,’ featured Jason Jercinovic, global head of marketing innovation and global brand director for Havas; Cindy Pound, executive direct, R/GA; Tom Goodwin, executive vice president, head of innovation, ZenithOptimedia, and Raoul Didisheim, consultant with Mariana Media.

A packed house filled the “Titan Hall” in the Javits Center, listening to a discussion that focused on various topics, including:

• AI and automation are dominating discussions among producers. How do we harness machine learning and real-time technologies for greater storytelling?
• “Conversational content” is now part of the lexicon. How are these devices and platforms – from Amazon Alexa to Cortana to Siri and Google Talk – part of the “targeted consumer?”
• Chatbots are the rage now; everyone’s mother seems to have a chatbot. Every VC is talking about chatbots. Is this another fad, like Pokemon Go, or are chatbots going to be a sustained part of the producer’s world?
• The luxury sector of the economy is still robust.  The whole premise of the luxury relationship is to have a bespoke experience. How do you deliver that in an era of commoditized personalization?
• The “cognitive” era may be upon us, but can we deliver truly “real-time” experiences that swing with societal trends, fast-moving news, or even more granular data on consumers? How does human creativity catch up to the massive technological capabilities comingout of our research labs?
• “Targeted advertising” has reared its head again, largely from AT&T. How do you see this playing into the mix of platforms you leverage for reaching consumers?

(From l to r): Cindy Pound, R/GA; Tom Goodwin, ZenithOptimedia; Jason Jercinovic, Havas; Chris Pfaff, Chris Pfaff Tech Media LLC; Raoul Didisheim, Mariana Media

Tom Goodwin talked about how AI has created a new set of expectations, for brands and agencies, and that the industry has to manage these expectations carefully.

Tom Goodwin discusses agency expectations for AI

Jason Jercinovic iscussed the “humans behind AI” and how cognitive computing – namely, IBM Watson – has helped generate better decision-making for clients such as TD Ameritrade, where customers were more likely to honestly interact with machines than with their human counterparts.

Jason Jercinovic discusses the cognitive era of producing

Cindy Pound mentioned the Pumpkin Spice Latte chatbot that Starbucks set up in October, 2016, where more than 500,000 interactions yielded impressive engagement for the coffee company.

Cindy Pound discuses the chatbot phenomenon

Raoul Didisheim outlined the challenge that luxury brands still have with new technology, and said that the integration of human high-touch retail experiences must be delicate and seamless in order not to offend luxury customers. He said that “any email list of a luxury brand would show that a large percentage of their consumers still have AOL addresses.”

Raoul Didisheim discusses the luxury sector 

 A view from the audience.

The latest augmented reality (AR) technology, and some of its leading producers, packed the house at the NYU Data Future Lab last night in SoHo, at Chris Pfaff’s ‘AR for Producers: Bending the Arc in Real Life’ event, presented with the VR/AR Association, New York Chapter. The event was held at the end of the first day of Advertising Week New York 2016, and brought together technologists and producers alike for demos and discussions regarding AR’s application to multiscreen content.

Ariff Quli, chief commercial officer, Americas for Blippar answers a question at ‘AR for Producers’ at the NYU Data Future Lab

A full house of more than 75 people crowded into the Think Tank at the lab, and witnessed a presentation of Provision’s Holovision holographic display unit, which is used by several leading consumer brands. Ted Iannuzzi, creative business technologist with design and development firm Ixonos detailed the product’s significance in the context of his long history in emerging technologies. Ixonos is currently working with Provision to design the next generation of the Holovision experience, which will incorporate the first ‘touchless’ touch screen.

Ted Iannuzzi, creative business technologist with Ixonos, demos the Provision Holovision holographic projection kiosk, and discusses past visions of AR

Blippar’s US director of commercial operations, Ariff Quli, led off the event, showing how the Blippar app drives interactive engagement for brands including Spotify (a playlist driven by Blippar from a Coca-Cola can) and others. Ariff even pulled an audience member aside to draw a picture, which was then rendered elegantly using Blippar’s recognition technology.

Ariff Quli demos Blippar; activated Spotify playlist, tagging physical objects, and bringing audience member’s drawing to life (a butterly!)

Diego Florentin, head of business development for Montevideo, Uruguay-based Squadability, showed some of his company’s industry-leading AR work for brands, including the Harry Potter exhibit at Universal Studios. He made a passionate pitch for producers to drive more content with AR tags and hooks, to enable greater development.

Diego Florentin, from Squadability, inspires the audience with demos of AR work for brands and media companies

Futurefly’s founder and chief product officer Ozz Hakkinen discussed his career as a successful game publisher, who wanted to move into game development, and how that spurred his latest work, the RAWR app, which applies contextual content hooks to an avatar-based experience that enables a new kind of chat.

Ozz Hakkinen, founder and chief product officer of Futurefly, demos the RAWR app, with contextual emojis for avatar chat

Much discussion ensued regarding the coming of Magic Leap’s platform; head-up displays (HUDs), including Osterhout Digital Group’s glasses, and the incredible impact that Pokémon Go has made on the AR industry. Much discussion took place around the latest developments in AR from the likes of Apple, Google, Facebook, and Amazon.

Chris Pfaff, CEO of Chris Pfaff Tech Media LLC, and Ted Iannuzzi, before the event

Paul Wilford (gesturing), research director at Bell Labs, talks about VR as a Service (VRaaS) before the event

Mina Salib, manager of the NYU Data Future Lab, welcomes the audience

Chris Pfaff has been nominated for Amchampion of the Year by Amcham Finland. The announcement of the 2016 Amchampion Awards nominees was made yesterday, June 21st, by Amcham Finland. The 2016 Amchampion Award winners will be announced at Amcham Finland’s Labor Day White Party, on Thursday, September 1st, in Helsinki.

Amcham Finland is an international business-to-business network whose mission is to challenge and equip individuals, businesses and the market to stay ahead of the curve. Based in Helsinki, Finland, Amcham Finland opened its first US office, in New York City, in September, 2014. Headed by Erika Sauer, the Amcham Finland New York office has helped grow the organization’s membership and broaden its global focus through the Launchpad USA brand, which helps Nordic-Baltic and Northern European companies enter the US market.

Chris Pfaff Tech Media joined Amcham Finland in September, 2014, and has helped promote and produce events that Amcham Finland has developed over the past two years, including Slush New York 2015 and the initial Launchpad USA event, at Slush 2015 in Helsinki, where Chris Pfaff interviewed “Estopreneur” Urmas Peiker, co-founder of Funderbeam.

The full list of 2016 Amchampion Awards nominees can be viewed at http://amcham.fi/the-2016-amchampion-awards-nominees/

On Wednesday, May 20th, in the middle of Internet Week New York 2016, CleverTap and Chris Pfaff Tech Media produced an event with some of the leading New York players in the mobile app space, including CleverTap’s own Arkady Fridman, as well as Al Jazeera Media Network’s Tian Chen; Cachette Group’s Ellie Cachette, and Rumble Fox’s Julie Andrews.

Julie Andrews, Arkady Fridman, Ellie Cachette, Tian Chen, and Chris Pfaff at ‘The Full Stack: Creating an App From Beginning to End’ at General Assembly, 05.18.16

Chris Pfaff joked that the crowd was gathered together to pay its respects, “with a 1.5 nanosecond moment of silence,” to Windows Phone, which had essentially been killed by Microsoft the day before.

Julie Andrews, from Rumble Fox, presents

‘The Full Stack: Creating an App from Beginning to End,’ assessed a wide range of issues connected with the design, development, maintenance and promotion of apps. Julie Andrews presented a case study that showed how Rumble Fox created a hybrid web-mobile app for the Health Management Academy that integrated with existing data systems and worked with an easily maintainable code base. Tian Chen showed the evolution of Al Jazeera America’s app, and discussed the decisions that forced design changes and overall structure of the app. Arkady Fridman showed the CleverTap dashboard and discussed the need for better app engagement with users.

Tian Chen, talks about Al Jazeera Media Network’s app

The crowd at General Assembly was comprised of 100 people, mainly tech and media professionals, many of whom were in the process of building an app, or planning an app. The panel discussion provided a range of topics, led by Chris Pfaff, that included forecasting an app’s performance; dealing with apps that never seem ready for primetime; the best tools to use for development and quality control (QC) and quality assurance (QA); how brands view apps and how developers and designers need to consider overall brand touchpoints, and how to communicate with app users without overwhelming or annoying them through notifications.

Julie Andrews answers an audience question

This was the third CleverTap-General Assembly event in New York, and there is clearly a growing community for this kind of forum.

Arkady Fridman; Julie Andrews; Chris Pfaff; Tian Chen, and Ellie Cachette, after the event

Julie Andrews, Tian Chen, and Arkady Fridman, prior to the event

Tian Chen with Ted Iannuzzi, from Ixonos, after the event

Chris Pfaff Tech Media LLC and CleverTap will present an all-star panel discussion, ‘The Full Stack: Creating An App From Beginning to End,’ on Wednesday, May 18th, from 7-9 pm at General Assembly, 902 Broadway, 4th Floor, NYC.